FAQ

Q 1. What are the different type of Products available?

“Chandan Mouth Freshener” offers wide range of Mouth Freshener (Sweet & Salty), Digestives, Appetizers (Pan) & Confectioneries.

 

Q 2. How will I know if any item in my order is unavailable?

We try to make sure our inventory is always updated. In case an item you ordered is unavailable you shall get a call from our customer care agent. Rest assured about payments, in case we are unable to find the item for you, we will initiate the refund immediately.

 

Q 3. What is the delivery period?

The product would be delivered to you within 3 to 5 working days.

 

Q 4. What is the cancellation policy of Chandan Mukhwas?

Chandan Mukhwas provides easy and hassle free cancellation policy. You can cancel your order any time before the order is out for delivery.

 

Q 5. What is the refund policy?

In case there are any discrepancies in the product, you need to contact us within 24 hours post delivery. The refund will be initiated in your bank account within 10 working days. No complains will be entertained post 24 hours of delivery.Product once receive can be return within 24hrs.

 

Q 6. How can I make changes to my order before and after confirmation?

You can edit your order in the cart before check out. In case you want to change something in the order after it has been placed, you can write to us at info@chandanmukhwas.com or simply call us on +91-22-40652652 between 9:30 AM to 6:30 PM.

 

Q 7. Can I change the delivery address of my order?

Just drop us an E-mail at info@chandanmukhwas.com or contact us on +91-22-40652652 and we will promptly change the address.

 

Q 8. What if I have any complaint regarding my order?

Complaints/feedback/Queries are always welcome. Drop us a line at  info@chandanmukhwas.com or give us a call at +91-22-40652652 and we will be more than happy to help you

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